Superior Property Management & Development

The Pioneer Companies is headquartered in Syracuse, New York, with a geographic reach focused in the Northeast but extending throughout the country. Our roots extend back to the early 1960’s when founder Michael J. Falcone began building shopping centers and apartment buildings throughout Central New York.

The intervening years have seen a great many changes in the real estate industry and Pioneer has been at the forefront of adapting to these changes.

A History of Success

Our projects have included master-planned industrial parks, stand-alone rehabilitation centers, new-urbanist living communities, suburban office parks, downtown office buildings, high-rise mixed-use developments, lifestyle shopping centers, and various senior housing and hospitality products.

Our progressive approach has been validated by outstanding investor returns as well as honors and awards from some of the most venerable architectural and development institutions in the country.

50+ Years

property development expertise

15 million+ ft2

real estate space constructed

$2.5 billion+

total project value

Honors & Awards

Urban Land Institute
AIA
IEDC
CNU
APA

Honesty

with every one of our partners

Integrity

in everything we make and do

Reliability

of our products and services

Trustworthiness

evidenced by our rich history of success

A Commitment to Our Partners

Commitment
Commitment
Commitment

Our core values are deeply rooted in decades of company history and culture and are central to the commitment we make to our investors, clients, tenants, consultants, contractors, and vendors. The quality of projects completed by the Pioneer Companies is the result of creative collaboration between every member of our organization and each of our partners.

A Competitive Edge

Our staff’s breadth of experience and cumulative expertise allows us to fulfill all facets of a project, from design and construction to asset and property management. We perform these roles for ourselves as well as for demanding third-party owners such as national real estate companies and REITs. Over our 40+ years, we have accomplished what others did not think possible.

A Focus on the Future

Our ideals of seeking out unsurpassed locations; pursuing high-quality, diverse tenant mixes to enhance the user experience; and managing our assets at the highest standards have resonated with the communities in which we work and with our many tenant, investor, and municipal partners. This is demonstrated by our enviable portfolio of project successful–and by our unique and growing pipeline of opportunities.

Pioneer Leadership

Michael J. Falcone

Chairman Emeritus & Founder

Mike began his real estate career at age 16 when he became the youngest ever licensed real estate salesman in the State of New York. In 1969, he co-founded the Pyramid Companies and later went on to form The Pioneer Group in 1975, a predecessor to today’s Pioneer Companies. Today, as Chairman Emeritus, he remains a trusted and engaged advisor on our existing portfolio as well as new investment opportunities.

Michael P. Falcone

Chief Executive Officer

Michael joined his father at the inception of the Pioneer Companies in 1987 and now serves as CEO. Throughout his career, Michael has been involved in every facet of the business. He has a particular interest in both a project’s design and long-term functionality. Additionally, Michael is the primary contact for sourcing equity and joint venture partners.

Melissa F. Zell

President & Chief Operating Officer

Melissa started with Pioneer in the early 1990's working as a construction manager. She left to pursue a career in architecture, designing and building institutional, commercial, and residential projects throughout the United States and France. Melissa rejoined the company in 2013 as an asset and property manager. As President and COO, she manages the day-to-day operations of the company in addition to leading new development projects with a special focus on urban in-fill and revitalization projects. She is registered to practice architecture in New York, California, and Colorado and is a licensed real estate salesperson in New York.

Mark W. Roney

Chief Financial Officer

As Chief Financial Officer, Mark participates in the company’s managerial and strategic planning as well as organizational administration. His primary responsibilities include capital sourcing, implementation of tax strategies, risk management, financial oversight, lease economics and structuring of development and acquisition opportunities. Mark brings over 25 years of experience in real estate finance, management, development and accounting to the Pioneer team.

Eric J. Ridley

Director of Hospitality Management

Eric oversees asset management activities and provides operational insight to all of Pioneer’s hospitality related entities. He brings over a decade of experience in hotel openings, operations, and finance and holds a certification in Hotel Industry Analytics. Eric’s success has been recognized by New York State Hospitality and Tourism Association’s Pinnacle Award and by American Hotel and Lodging Association’s Outstanding General Manager of the Year Award.

Albert M. Giannino

Director of Leasing

Al joined the company in 2001 as Director of Leasing and has participated in marketing, leasing, property management, and development projects for both Pioneer owned and third-party properties. His primary role is overseeing leasing activities for retail, office and residential properties. Al has a Bachelor of Science degree from Siena College and previously worked on major mall development, investments and telecommunication infrastructure projects.

Susan M. Smith

Director of Property Management

Sue currently serves as Pioneer’s Director of Property Management, overseeing the budget, marketing, maintenance programs and personnel of the portfolio while maintaining direct oversight of a medical office portfolio consisting of 500,000 SF. After joining Pioneer as a Marketing Specialist in 1992 in its Rochester office she relocated to Syracuse as a Property Manager in 1997 and was subsequently promoted to her current post. Her experience in property management includes all major commercial asset classes-retail, CBD office, suburban office, and medical office. Sue is a graduate of the Carroll School of Management at Boston College and also has earned her Real Property Administrator designation from the Building Owners and Managers Institute.

Charles Rogalia

Director of Construction

Chuck joined Pioneer Companies in 2008 as a Construction Project Manager. He has a unique combination of military leadership, education in architecture and construction management, and over 20 years of experience in all phases and types of construction. Chuck has overseen and successfully completed over 1.2 billion dollars in commercial, institutional, higher education, office building and mixed-use development and redevelopment projects. As Director of Construction, he oversees all of Pioneer’s Tenant Improvement and New Build projects in addition to 3rd party consulting work.

Donna St. Cyr

Accounting Manager

After joining Pioneer in January 2000 as a Property Accountant, Donna was promoted to Accounting Manager in 2012. She is a reliable member of our leadership team and contributes to company direction and strategy. With over 30 years of real estate accounting experience, Donna currently oversees all aspects of the accounting department which includes accounts payable and receivable, leasing and project development accounting, financial reporting, investor reporting, payroll, cash management, and systems administration support.

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